We recently learned that Aloe Jelly(batch #834 3B), which began shipping on December 28, 2018, was produced using an outdated formula, rather than our current approved formula. For that reason, we have temporarily stopped shipping Aloe Jelly until we receive new inventory.
Samples of Aloe Jelly are unaffected by this situation and represent the correct formula. Orders for full-sized Aloe Jelly can still be placed, but will be shipped as soon as we receive the new batch which we expect to arrive in early to mid-March. Consultants and customers who have recently purchased and received orders of Aloe Jelly can continue to use the product without concern. If any Consultant or customer does not want to use Aloe Jelly (batch #834 3B) that was shipped between 12-28-18 and 2-19-19, they can contact customer service and give them their order number for a credit of the value of the Aloe Jelly to be placed on their account.
We apologize for any inconvenience this causes our Consultants or customers and appreciate your patience as we replace our Aloe Jelly inventory. If you or your customers have any questions, please contact us at email@example.com.