The June 2020 policy update to host credits means that these credits expire after a period of one year. Customers can view all available credits and the expiration dates so they can use those credits which expire sooner.
Any hosts who have credits remaining that were earned prior to June 1, 2020 were assigned an expiration date of June 1, 2021.
We encourage you to review the credits your customers have by going to your Business Center, select the Business tab and then select “L’BRI Credits” from the menu.
If you have questions about a customer’s host credit or expiration date, please contact email@example.com